SHIIP and SMP provide counseling, assistance and education to Medicare beneficiaries, their families, and caregivers.  These programs help people navigate the complexities of Medicare and related insurances and prevent Medicare fraud.  SHIIP and SMP are operated by the Iowa Insurance Division, and supported by federal funds. 


Staff Name Title
Kristin Griffith Director
Kristen Gidel Trainer
Sherry Fuller Volunteer & Sponsor Coordinator
Natalie Burnham Caseworker
Sonia Ashe Volunteer & Sponsor Coordinator
MarlΓΊ Abarca Caseworker & Outreach Specialist
Rachel Woodward Office Manager
Tracy Gilge Secretary
Laura Akers Consumer Line Specialist