SHIIP–SMP works with a variety of organizations and agencies to assure that Iowans have the information they need to make decisions and receive health benefits. Use the resources listed below to help in your search for information and assistance.

SHIPs in Other States

  • SHIP services are available across the U.S. and its territories.

Social Security Administration

  • Medicare enrollment, eligibility and card replacement. Contact 1-800-MEDICARE (1-800-722-1213).

Medicare

  • General information about Medicare and related topics. Contact 1-800-MEDICARE (1-800-722-1213).

Medicare Part A

  • Coverage and claims for hospitals, inpatient and skilled nursing facilities. Contact 1-800-MEDICARE (1-800-722-1213).

Home Health Services

  • Resources to help find Medicare-certified home health agencies. 

Hospice

  • Information about care, coverage and finding services. 

Durable Medical Equipment

  • Information about Medicare coverage and claims for medical equipment and supplies. Use this link to find providers of Durable Medical Equipment and supplies near you. 

Livanta

  • Contact for Medicare quality of care complaints, or if you received a hospital notification that informs you Medicare will no longer pay for your stay. Contact number is 1-888-755-8850 (TTY- 1-888-985-9295).

Iowa Department on Aging

Lifelong Links

  • Iowa's Aging and Disability Resource Center, linking you to resources to help plan for long-term independent living. 

Iowa Department of Heath and Human Services

  • Information on programs for those with limited income and resources. Contact your local county office.

Iowa Insurance Division

  • Licenses and regulates companies selling insurance products in Iowa. Contact 877-955-1212

Iowa Department of Veterans Affairs

  • For information on Veteran's services and benefits contact your local County Veterans Office