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Ways to Volunteer with SHIIP–SMP

Be A SHIIP--SMP Volunteer

SHIIP–SMP offers a few different volunteer opportunities to help your community. Learn more about each position and how to apply on this page.

Volunteer as a Counselor

Counselors provide one-on-one assistance to help Medicare beneficiaries, their caregivers or representatives with questions and problems related to Medicare & related health insurances. Counselors also assist their sponsor site to create awareness of SHIIP/SMP services in the county; for example, discussions with partners or group presentations. Click the link below to view the full job description.

Volunteer Counselor Requirements

To assure SHIIP counselors are proficient and have the information and tools they need to be prepared for the counseling and education sessions, volunteers are required to:

  • Complete new volunteer training
  • Attend educational update seminars
  • Assist a minimum number of clients throughout the year
  • Complete online reviews

So volunteers can proceed with confidence during counseling and educational sessions, SHIIP provides excellent resources including a dedicated 800# answered by staff, print resources, and updated information. Click the link below to view the full list of requirements.

Gary Schwartz wanted to make a difference after retirement. Hear his volunteer story in the video below.

"I had a goal to do something intellectually challenging, that would make a difference, and something that had some variety."

Volunteer as an Office Assistant

SHIIP has volunteer opportunities for computer and office assistants in many of our sponsor locations. Computer volunteers help enter prescription drug information for comparison of Medicare drug plans. Office assistants help with scheduling appointments and other office tasks. For additional information about being a SHIIP volunteer, click the link below to view our brochure.

How To Apply

To make it as easy as possible to become a sHIIP–SMP volunteer, there are multiple ways you can apply.

Apply Online

Click the link below to complete an online application

Apply By Mail

Click the link below to download the SHIIP–SMP Volunteer Application Packet

After filling out the Volunteer Application Packet, return it to us via email to or mail it to us directly at

1963 Bell Ave, Suite 100
Des Moines, IA 50315