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Senior Health Insurance Information Program

SHIIP Contact Information Graphic Email


SHIIP works with a variety of organizations and agencies to assure that Iowans have the information they need to make decisions and receive health benefits. Use the resources listed to help in your search for information and assistance. The Right Call makes all the difference.

SHIIP in Other States - SHIP services are available across the U.S. and its territories.
Social Security Administration - Medicare enrollment, eligibility and card replacement.   Contact: 1-800-772-1213
Medicare - General information about Medicare and related topics. Contact: 1-800-MEDICARE (800-633-4227)
Medicare Part A - Coverage and claims for hospitals, inpatient and skilled nursing facilities. Contact: 1-800-MEDICARE (800-633-4227)

Home health agencies and hospice. Contact: 1-800-MEDICARE (800-633-4227)

Medicare Part B - Coverage and claims questions, Medicare fraud or abuse. Contact: 1-800-MEDICARE (800-633-4227)
Durable Medical Equipment - Medicare coverage and claims for medical equipment and supplies. Contact: 1-800-MEDICARE (800-633-4227)
Medicare Rights Helpline - Medicare quality of care complaints, hospital notification that informs you Medicare will no longer pay for your stay. Contact: 1-855-408-8557
Senior Medicare Patrol - Who pays? You pay. Report Medicare fraud. Contact: 1-800-351-4664
Iowa Department on Aging - Information and resources for older persons and their caregivers. Contact: 515-725-3333 or 800-532-3213
Lifelong Links - Iowa's Aging and Disability Resource Center, linking you to resources to help plan for long-term independent living.
Department of Human Services - Information on programs for those with limited income and resources. Contact: Your local county office
Iowa Insurance Division - Licenses and regulates companies selling insurance products in Iowa. Contact: 877-955-1212
Iowa Department of Veteran's Affairs - For informatiopn on Veteran's services and benefits contact your local County Veterans Office.

Last Updated: 08/22/2019 (JLR)

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